Refund policy

RETURNS & SHIPPING BACK YOUR ORDER:

Our return policy is store credit only. 

  • Please ship returns to: Southern Styles Boutique 8618 Dallington Dr. Amarillo, TX 79119

 

  • Shoes must be in the original box and shipped back in exterior protective packaging, labels may not be affixed to the shoe box directly. 

 

  • Unworn, unwashed, unaltered items may be returned as long as the original tags are attached.

 

  • All returns must be received within 30 days of the original purchase date.

 

  • If items are returned appearing worn, with makeup, deodorant or animal hair on them, smelling of cigarette smoke or fragrances, damaged, tags not attached, received beyond 30 days from the order date, they will not be accepted. We will contact you to pay to ship them back to you or we will donate them to charity after 30 days. 

 

  • We don’t require a Return Authorization, but please include your original packing slip inside your return.

 

  • We are not responsible for any returns that may be lost or damaged in transit.

 

  • All returns will be processed within 5-7 business days after receipt. You will receive an email confirmation with your store credit once processed.

**ALL $10-$20 Tuesday purchases are FINAL SALE no refunds or store credit.

**ALL SSB Underground items are FINAL SALE no refunds or store credit. 

**ALL SSB Underground Preorders REFUNDABLE if NOT in stock. 

 

 

Layaway Policy

Terms are as followed:

Southern Styles Boutique offers a layaway service which allows our guests to reserve merchandise with a required minimum 20% deposit down paid via Venmo, Cash App, PayPal or Zelle.
Merchandise put on layaway is kept in the guest's local SSB store until the balance is paid off in full. A payment plan of every two weeks is suggested, but can be paid sooner; all layaways must be paid in full to the store within 60 days, or the merchandise will be placed back on the sales floor. There are no service fees or interest charges applied to creating or canceling a layaway, but if not paid in full within 60 days all money paid will be forfeited. 
To reserve your layaway items simply contact us directly through our website!